CX Gut Check
Find the friction in your site, product flow, landing page, or customer journey.
Fractional CX, product design, and creative direction for agencies and growth teams that need sharper thinking, faster prototypes, and cleaner customer journeys.
Available for select freelance, fractional, and white-label agency support.
Experience across
Websites get patched. Product flows get messy. Messaging gets bloated. Internal teams get buried.
I bring senior creative judgment back into the experience, ensuring your growth doesn't break your brand or frustrate your users.
Find the friction in your site, product flow, landing page, or customer journey.
Turn loose ideas into clickable prototypes, pitchable flows, and stakeholder-ready concepts.
Senior creative and product design direction without adding a full-time hire.
A quick look at the kind of work I get pulled into.
Award-winning creative for automotive, education, telecom, and lifestyle brands.
Customer journeys, ecommerce flows, landing pages, design systems, and stakeholder-ready prototypes.
Fast-turn concepts, decks, AI-assisted prototypes, and presentation-ready thinking.
Senior freelance support for pitches, overflow, client presentations, and production pressure.
Capabilities / AI-assisted
Production-ready AI tools used across concepting, prototyping, UX, content, creative production, and front-end workflows.
AI-assisted UX, front-end, prototyping, design systems, and rapid iteration workflows.
Concept generation, storyboarding, visual exploration, campaign ideation, and high-fidelity creative direction workflows.
AI-assisted research, workflow orchestration, content generation, and production acceleration.
AI-supported customer journey optimization, sales enablement, campaign intelligence, and marketing workflows.
Ex-Amazon, Google, Meta
Work across T-Mobile, Hyundai, Mazda, Genesis, Kia, Samsung, Heineken, American Express, and more
Award-winning creative background
Deep experience in UX, UI, ecommerce, design systems, campaigns, and digital platforms
Comfortable moving from strategy to Figma to AI prototype to stakeholder presentation
For teams with momentum, complexity, and not enough senior design oxygen.
Scaling the product without losing the soul of the early vision.
White-label senior CX strategy for your most demanding high-tier clients.
Unblocking backlogs with expert judgment and high-fidelity execution.
Modernizing legacy digital experiences for contemporary customer expectations.
Loom, Figma file, or a brief brief. Show us where the friction is.
A senior perspective on the fix, delivered with zero fluff and maximum clarity.
Actionable design steps or final files to get your product back on the rails.
Book a 20-minute teardown and get a senior read on what’s working, what’s broken, and where the opportunity is hiding.
Book a callAvailability is limited to 2 partners per quarter.